Terms of service

Terms of Service

Last updated: 26 August 2026

These terms apply to any quote, estimate, order, or contract for services or
materials provided by A. Haylock & Son of 120 Monson Road, Redhill, RH1 2EY.

1. Quotes and estimates
Quotes are valid for 30 days from the date issued. Prices may be subject to
change if the scope of work changes once work has begun, and we will confirm
any variation with you in writing before proceeding.

2. Payment terms
Payment terms are agreed with you in writing before work begins. Unless
otherwise agreed, invoices are due within 14 days of the invoice date.

3. Scope of work
Work will be carried out in line with the agreed quote or contract. Any
changes requested after work has started may incur additional charges, which
will be agreed with you before proceeding.

4. Access and site conditions
You agree to provide reasonable access to the site for the agreed working
period. Delays caused by lack of access, third-party trades, or site
conditions outside our control may affect timelines.

5. Workmanship guarantee
We guarantee our workmanship for a period of 5 years from completion,
covering defects arising from faulty workmanship under normal use. This does
not cover damage caused by misuse, normal wear and tear, or work carried out
by third parties after completion.

6. Liability
We hold appropriate insurance for the duration of the work. Our liability is
limited to the value of the contract except where liability cannot be
excluded by law (for example, death or personal injury caused by
negligence).

7. Cancellation
See our Cancellation & Refund Policy for cancellation rights and any charges
that may apply.

8. Governing law
These terms are governed by the laws of England and Wales, and any disputes
will be subject to the exclusive jurisdiction of the courts of England and
Wales.

9. Contact
Questions about these terms can be sent to info@ahaylockbuilders.com or made
by phone on 07799 501988.